OUR SERVICES

Our core business areas include:has developed a Service Market Assessment Tool© in order to meet the growing need for accurate client feedback and evaluation. This customized tool provides agencies with valuable client feedback, valid research findings and specific recommendations in order to enhance future performance.

Unlike internal outcome measures which have been established by agencies delivering the service, our unique assessment tool is based on feedback from clients who have actually utilized agency services. Furthermore, as our company is external to the client organization, we are able to remain a neutral third-party throughout the entire process. This customized service includes a series of meetings, interviews, analysis, reporting and recommendations.